Hi, I'm Caitlin.
I'm a product designer based in Toronto who can't walk past a poorly designed interface without mentally redesigning it.
I started as an environmental engineer (University of Waterloo) solving complex systems problems, but kept gravitating toward the human side: making systems feel simple and intuitive for people. When I discovered UX design, everything clicked.
What I bring from engineering is systems thinking, stakeholder collaboration skills, and a knack for asking "but why?" until we get to the root of a problem. Currently, I'm pursuing a Master's in UX Design (University of Toronto) and exploring how AI can enhance design processes while staying human-centred.
When I'm not designing, you'll find me playing volleyball, obsessing over a new sport, or on a jog through the city (probably still noticing design flaws wherever I go).
Engineering & Design — More alike than you'd think
Many of the core facets behind engineering and designing overlap. Infrastructure (e.g., roads), like many of the products we create, are meant to be used by people.
As a permit coordinator on large infrastructure projects, I collaborated closely with architects, engineers, environmental consultants, contractors, municipalities, transit agencies, and utilities — essentially managing the full project lifecycle from approvals to construction. This experience showed me that great projects, whether physical or digital, require deep empathy for the people who will use them.
TLDR; Practicing design thinking as an engineer helped me gain invaluable skills for designing digital products too!
